Comptia A+ Certified Technicians

Key Benefits

• Off-load menial desktop support tasks to our technician
• Quick resolution to desktop failures and issues.
• Inexpensive temporary skilled resource for support of your desktop environment.

Capabilities

A + Certified technicians have been trained and tested on their ability to recognize and resolve desktop related failures and issues. They will be able to provide quick feedback and a level 1 assessments.

Capability 1

Our A+ technician will become your desktop service center staff and provide speedy on-site responses and troubleshooting.

Capability 2

Because of our technicians training, he/she will be able to understand quickly if an issue should be escalated to the level 2 technicians or handled on the spot. This will improve the efficient use of your in-house resources and reduce overall time a ticket is open.

Capability 3

Our technician will be tactful and congenial while dealing with you, the customer and your employees for whom he/she will perform computer hardware and software troubleshooting.

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Last modified: 05/18/08

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